Refund Policy

1. Fees are non refundable

Fees paid for Pleza Offices services are non refundable. This applies to both monthly and annual plans.

2. Why we do not offer refunds

Your service is activated as soon as payment is made. A unique office number is assigned to you straight away and reserved for your company, and it cannot be reassigned to another customer for some time.

3. Cancelling your plan

You can cancel at any time from your client dashboard or by emailing us, with no notice period. Once we receive your cancellation, the next automatic renewal is stopped and your service remains active until the end of the period you have already paid for. No partial refunds are given for the remaining time.

4. Payments taken in error

If you have been charged twice for the same plan or charged an incorrect amount, please contact us and we will correct the error.

5. Your statutory rights

Nothing in this policy affects your statutory rights.

6. Changes to this policy

Pleza Services Ltd may update this policy from time to time. The version published on this page applies.

7. Contact

Pleza Offices is a trading name of Pleza Services Ltd, 359 City Road, London EC1V 1LR, United Kingdom.
Email: digisolondon@gmail.com